Name
INS: ISG INSIGHTS: Ensure a Seamless & Personalized Customer Journey
Date & Time
Tuesday, December 5, 2023, 10:35 AM - 10:55 AM
Kathy Rudy
Description

The transformative potential of emerging technologies in ensuring a seamless and personalized customer journey in boundless. ISG’s Kathy Rudy will explore the balance between automation and human touch, to provide you with the strategies to enhance your customers’ satisfaction, loyalty, and data privacy while adapting to the evolving landscape of artificial intelligence.

Location Name
Invest
Full Address
etc.venues 360 Madison
360 Madison Ave
Manhattan
New York, NY 10017
United States
Session Type
ISG Insights
Theme
Data Transformation, Automation & AI: Gaining Insight to Enhance the Customer Experience
Session Track
Insurance