Listen and participate as ISG Partners Owen Wheatley and Paul Schreiner discuss the biggest macro trends we see across banking, financial services and insurance (BFSI). Moderated by ISG’s Chief Strategy Officer Prashant Kelker, our thought leaders will cover the most pressing industry focal points including the evolution of customer behavior and the great hunt for new revenue channels, the changing public perception of BFSI firms, the emergence of a new landscape (embedded services, DeFi, metaverse etc), unlocking the true value of data, and where financial institutions are placing their big investment bets.