Name
BFS: The Evolving Landscape of Digital Customer Engagement in Banking
Date & Time
Tuesday, November 15, 2022, 11:05 AM - 11:15 AM
Speakers
Description
ISG Director Jay Woldar will provide insights into how customer engagement has changed over the years and how digital banking is evolving beyond simple transaction banking. The session will also discuss how customer engagement is changing the infrastructure required to support banking and why this is key to driving client retention and share of wallet.
Virtual Session Link
Session Track
Day 1 - Track 1