Mandy has been with [24]7.ai for almost five years, in various roles supporting customers, product, and engagements, and currently heading up the Customer Operations & CX Org.
For the past 20 years she has been responsible for multiple transformations, across several industries. Working in the Technology, Financial, Retail and eCommerce, she has built a reputation as the go-to person for taking large, complex, customer experience challenges and resolving them quickly. Her experience in global strategic planning & Six Sigma have focused on removing customer friction, improving operational efficiency & drive bottom line revenue.