Name
INS: PANEL: The Digital Customer Experience Journey – Where Are We and What’s Next?
Date & Time
Tuesday, November 15, 2022, 11:55 AM - 12:25 PM
Speakers
Description
Digital customer engagement is still the principal driver of transformation across the industry as carriers move from basic transactional call center functions to multichannel experiential and relationship-building sales engines to drive brand affinity. Our panel of industry experts will discuss how automation, personalization, and omnichannel communications should be integrated into your customer experience strategy.
Virtual Session Link
Sponsored By
Theme
Digital Customer Engagement
Session Track
Day 1- Track 2