December 5, 2023 

New York, NY

Since 2022, amidst substantial economic, societal, and geopolitical shifts, there were remarkable displays of digital perseverance and resilience. Banking, financial services and insurance institutions navigated these challenges by adopting responsible growth strategies and leveraged their digital infrastructure to thrive in the first phase of a post-pandemic world. 

With 2024 fast approaching, the goalposts are moving significantly. Balancing cost and innovation, and placing the right bets, will determine a new set of marketplace winners.

ISG advisors and industry experts will be on hand to give insights to help attendees navigate change. The practical insights and strategy that will provided at our annual TechXchange will focus on three core themes: Customer Experience, Cost Optimization, and Digital Ecosystems.

Data Transformation, Automation & AI: Gaining Insight to Enhance the Customer Experience

Explore the cutting-edge approaches to automation, AI and data to deliver a customer experience that is secure and personalized. 

Cost Optimization: Managing Change & Financial Performance

Learn what new trends and techniques are bringing the greatest impact to financial services and insurance institutions and how you can modernize your cost optimization program.

Ecosystems: Utilizing Partnership & Platforms to Enhance Growth

Discover how ecosystems will continue to evolve within banking, financial services and insurance institutions to drive faster transformations and improvements in operations and productivity.

December 4th, 2023

6:30 PM

Welcome Reception & Dinner

December 5th, 2023

9:00 AM

General Sessions

10:40 AM

Networking Break & Innovation Labs

11:00 AM

Industry Breakout Sessions

12:25 PM

Lunch with Networking Table Topics

1:15 PM

Industry Breakout Sessions

4:30 PM

Design Thinking Workshop

5:15 PM

Closing Reception

When you make a strategic business investment, you expect exceptional ROI. The same should go for your technology conference experience. 

ISG events deliver innovative yet practical ideas and insights from thought leaders who have decades of experience in the field. We don’t just study or theorise; we have lived it. 

Bringing together these ISG thought leaders with industry visionaries and your most engaged peers in an intimate setting, every ISG event dives deep into the next game-changing opportunity for your business. It’s an experience you won’t want—and can’t afford—to miss.

Keynote Presentations

We seek out a diverse roster of keynote speakers to share their lessons learned from building and scaling connected transformation initiatives. 

Panel Discussions

Hear a 360-degree view from the advisors, practitioners and technology providers who are living the strategy day in, and day out. 

Innovation Labs

Get hands-on with the technology that is shaping the future of business in our immersive innovation labs. 

The latest thinking, ideas and opinions from ISG on the insurance transformation. 

Do you have a question about the event or want to keep up to date with the latest updates conference updates? Just hit below.